Acquire Intelligence
As a Help Desk Support Specialist, you will support internal staff and management by utilizing platforms like IBMS, Aquira, and Salesforce to handle front-line queries and troubleshoot system issues. Your role involves performing general system administration, managing support tickets in ServiceNow, and collaborating with various support tiers and vendors to maintain seamless operations. You will help improve team efficiency through process improvements while upholding safety and equality standards in a fast-paced environment.
Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Acquire Intelligence.
Acquire Intelligence didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role