Bilingual Member Services Representative (Remote, Spanish Speaking)
Pair Team(28 days ago)
About this role
The Bilingual Member Services Representative (Lead Case Manager) supports Pair Team's whole-person, interdisciplinary care model by engaging and outreaching to high-need members, including those with serious mental illness, substance use disorder, homelessness, or complex medical needs. The role emphasizes building trust, coordinating community and clinical resources, and helping members achieve personalized health goals. This primarily remote position requires occasional (2–3x/month) in-person community visits near the employee's city. Pair Team leverages tech-enabled tools and multidisciplinary collaboration to streamline care and reduce administrative burden.
Required Skills
- Caseload Management
- Patient Outreach
- Telephonic Outreach
- SMS Outreach
- Telehealth
- Care Coordination
- Referral Management
- Appointment Scheduling
- Care Plans
- Case Review
+11 more
Qualifications
- Valid Driver's License
- Auto Liability Insurance
About Pair Team
pairteam.comPair Team is a care‑coordination platform that connects vulnerable patients with local care teams to remove barriers and help them access the right physical, mental, and social services. The platform pairs technology-driven referral and workflow tools with on‑the‑ground care teams (care coordinators, navigators, and community partners) to route services, schedule support, and track outcomes. Pair Team partners with health systems, payers, and community organizations to close gaps in care and address social determinants of health. Organizations use Pair Team to improve access, engagement, and measurable outcomes for high‑need populations.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Pair Team
Bilingual Case Manager (Remote Flexible, Spanish Speaking)
Pair Team(1 day ago)
Bilingual Case Manager (Remote Flexible, Spanish Speaking)
Pair Team(1 day ago)
Bilingual Member Services Representative (Remote, Spanish Speaking)
Pair Team(1 day ago)
Bilingual Member Services Representative (Remote, Spanish Speaking)
Pair Team(1 day ago)
Similar Jobs
Community Guide - Behavioral Health
Reema Health(1 month ago)
Community Health Case Manager - Behavioral Health
Reema Health(1 month ago)
Bilingual (Spanish) Community Health Worker - Behavioral Health
Reema Health(1 month ago)
Community Guide - Behavioral Health
Reema Health(1 month ago)
Bilingual Community Guide - Behavioral Health
Reema Health(25 days ago)
Bilingual (Spanish) Community Health Worker - Behavioral Health
Reema Health(5 days ago)