Pair Team

Bilingual Member Services Representative (Remote, Spanish Speaking)

Pair Team(12 days ago)

HybridFull TimeMedior$50,000 - $50,000Care Management
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About this role

The Bilingual Member Services Representative (Lead Case Manager) at Pair Team supports whole-person care for Medicaid/Medicare members with high clinical and social needs, working within a tech-enabled medical group focused on underserved populations. The role is full-time, primarily remote with periodic on-site community visits, and contributes to an interdisciplinary care model that integrates clinical, behavioral, and social supports.

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Required Skills

  • Bilingual Spanish
  • Telehealth
  • Cultural Fluency
  • Empathy
  • Care Coordination
  • Case Management
  • CRM
  • Microsoft Excel
  • Motivational Interviewing
  • Multitasking

Qualifications

  • Valid Driver's License
  • Auto Liability Insurance
Pair Team

About Pair Team

pairteam.com

Pair Team is a care‑coordination platform that connects vulnerable patients with local care teams to remove barriers and help them access the right physical, mental, and social services. The platform pairs technology-driven referral and workflow tools with on‑the‑ground care teams (care coordinators, navigators, and community partners) to route services, schedule support, and track outcomes. Pair Team partners with health systems, payers, and community organizations to close gaps in care and address social determinants of health. Organizations use Pair Team to improve access, engagement, and measurable outcomes for high‑need populations.

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