Bilingual Member Services Representative (Remote, Spanish Speaking)
Pair Team
About this role
The Bilingual Member Services Representative (Lead Case Manager) at Pair Team is a full-time role focused on engaging high-need Medicaid and Medicare members—particularly those with serious mental illness, substance use disorder, homelessness, or complex medical needs—to connect them with whole-person care. The role supports Pair Team's interdisciplinary, tech-enabled care model and is primarily remote with periodic in-community visits.
Skills
Qualifications
About Pair Team
pairteam.comPair Team is a care‑coordination platform that connects vulnerable patients with local care teams to remove barriers and help them access the right physical, mental, and social services. The platform pairs technology-driven referral and workflow tools with on‑the‑ground care teams (care coordinators, navigators, and community partners) to route services, schedule support, and track outcomes. Pair Team partners with health systems, payers, and community organizations to close gaps in care and address social determinants of health. Organizations use Pair Team to improve access, engagement, and measurable outcomes for high‑need populations.
Recent company news
PR NewswirePair Team Announces Acquisition of Town Square to Expand Community-Connected Care for Medicare and Medicaid Beneficiaries
1 month ago
California Health Care FoundationPair Team: A Business Model That Closes Care Gaps for People Experiencing Homelessness
Jan 29, 2025
PR NewswirePair Team Expands to Nevada to Deliver Whole-Person Care for High-Risk Medicaid Members
Sep 10, 2025
POLITICO ProArticle | Mark Ghaly joins AI-focused health startup
Jun 16, 2025
Healthcare BrewPair Team CEO talks connecting nonprofits to healthcare services
Jun 25, 2024
About Pair Team
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pair Team.
Salary
$50k
per year
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