Bilingual Member Services Representative (Remote, Spanish Speaking)
Pair Team(12 days ago)
About this role
A Bilingual Member Services Representative (Lead Case Manager) at Pair Team supports whole-person care for high-need Medicaid and Medicare populations, including individuals with serious mental illness, substance use disorder, homelessness, and complex medical needs. The role sits within a tech-enabled, interdisciplinary care model that partners clinical teams with product and operations to improve access and outcomes. The position is primarily remote with periodic on-site community engagement.
Required Skills
- Bilingual Spanish
- Telehealth
- CRM
- Excel
- Case Management
- Care Coordination
- Motivational Interviewing
- Cultural Fluency
- Empathy
- Organizational Skills
+4 more
Qualifications
- Valid Driver’s License
- Auto Liability Insurance
About Pair Team
pairteam.comPair Team is a care‑coordination platform that connects vulnerable patients with local care teams to remove barriers and help them access the right physical, mental, and social services. The platform pairs technology-driven referral and workflow tools with on‑the‑ground care teams (care coordinators, navigators, and community partners) to route services, schedule support, and track outcomes. Pair Team partners with health systems, payers, and community organizations to close gaps in care and address social determinants of health. Organizations use Pair Team to improve access, engagement, and measurable outcomes for high‑need populations.
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