Pair Team

Bilingual Member Services Representative (Remote, Spanish Speaking)

Pair Team(12 days ago)

HybridFull TimeManager$50,000 - $50,000Care Management
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About this role

A full-time Bilingual Member Services Representative (Lead Case Manager) at Pair Team supports the company’s mission to reimagine Medicaid and Medicare care for underserved populations. The role is part of an interdisciplinary, tech-enabled care model delivering whole-person clinical, behavioral, and social support, leveraging automation and AI to streamline coordination. The position is primarily remote with regular community-based on-site visits several times per month.

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Required Skills

  • Bilingual
  • Telehealth
  • Cultural Fluency
  • Empathy
  • Collaboration
  • Organization
  • CRM
  • Excel
  • Video Conferencing
  • Motivational Interviewing

+4 more

Qualifications

  • Valid Driver's License
  • Auto Liability Insurance
  • E-Verify Eligibility
  • Background Check Required
Pair Team

About Pair Team

pairteam.com

Pair Team is a care‑coordination platform that connects vulnerable patients with local care teams to remove barriers and help them access the right physical, mental, and social services. The platform pairs technology-driven referral and workflow tools with on‑the‑ground care teams (care coordinators, navigators, and community partners) to route services, schedule support, and track outcomes. Pair Team partners with health systems, payers, and community organizations to close gaps in care and address social determinants of health. Organizations use Pair Team to improve access, engagement, and measurable outcomes for high‑need populations.

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