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Bilingual Merchant Support Representative at Koalafi - ApplyBlast

Bilingual Merchant Support Representative

Koalafi

6 months ago

4.4 on Glassdoor

Richmond, VA

Onsite

Full Time

Junior

0 applicants

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About this role

A Bilingual Merchant Support Representative at Koalafi provides exceptional support to a growing merchant network, manages merchant relationships, and ensures a high-quality merchant experience through customer service and operational processes.

Skills

Qualifications

1-2 years in call center environmentExcellent verbal and written communication skillsProficiency with Microsoft Office SuiteStrong Spanish language skillsAbility to work independently

About Koalafi

koalafi.com

Headquarters

District Of Columbia, United States

Company Size

201-500 employees

Founded

2014

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Koalafi is a fintech that provides transparent lease‑to‑own and point‑of‑sale financing designed for non‑prime consumers, enabling access to life‑improving purchases. Its digital platform offers flexible, easy-to-understand payment plans with fast, online approvals and straightforward disclosures. Koalafi works with merchants and dealers to integrate financing at checkout, helping increase conversions and average order value while expanding credit access. The company emphasizes consumer-friendly terms and responsible alternative lending for underserved borrowers.