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Bilingual Registry Specialist at Public Consulting Group - ApplyBlast

Bilingual Registry Specialist

Public Consulting Group

18 hours ago

3.5 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Bilingual Registry Specialist supports the day-to-day operations of a technical assistance and call center for the NJ Workforce Registry project. This role involves providing customer service, troubleshooting, and technical assistance to early education and care providers, while managing registry data and grant fund requests. The specialist also collaborates with stakeholders to promote the importance of education and training in improving service quality.

Responsibilities

Provide technical assistance and customer support for the NJ Workforce Registry and Learning Management System
Process applications, verify education hours, and manage grant funds data and approvals
Troubleshoot registry issues and conduct training for stakeholders and sponsoring agencies

Skills

About Public Consulting Group

publicconsultinggroup.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1986

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Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives.