Member Service Representative - Bilingual Chinese

villagecare

1 month ago

Remote

Full Time

Medior

0 applicants

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About this role

VillageCare is hiring a Member Services Representative to handle calls, assist members with accessing services, coordinate appointments, and communicate with healthcare providers. The role requires experience in healthcare call centers and bilingual Chinese skills, serving residents in NY, NJ, or CT.

Skills

Qualifications

High School DiplomaAssociates Degree (preferred)

About villagecare

villagecare.org

VillageCare is a New York City–based health and aging services organization that provides at-home and community-based services, along with managed long-term care options. Through VillageCareMAX Medicaid and Medicare Health Plans, it tailors care to match each person’s needs and helps maintain independence and quality of life. The organization emphasizes independence, dignity, and responsiveness, guiding individuals to the right level and setting of care as their needs evolve. Core values of respect and timely responsiveness underpin seamless transitions across care environments.