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Bilingual Sales Support Representative at Solventum - ApplyBlast

Bilingual Sales Support Representative

Solventum

4 months ago

3.5 on Glassdoor

Heredia

Hybrid

Full Time

Junior

0 applicants

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About this role

A Sales Support Representative at Solventum collaborates with internal customers to resolve inquiries, claims, and complaints while adhering to company policies. The role involves educating customers on processes, resolving issues using various processing systems, and maintaining a high-quality service culture in a rapid-changing environment.

Responsibilities

Act as the primary liaison with internal customers
Handle internal and external customer inquiries and complaints
Manage work queues in SAP and Salesforce systems
Resolve issues quickly before they escalate into problems
Generate reports and analytics related to service functions

Skills

Qualifications

Bachelor's degree3 years customer service or sales experienceEnglish 90% proficiency (written and spoken)

About Solventum

solventum.com

Company Size

10001+ employees

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Solventum is a healthcare company built from a legacy of innovation, dedicated to enabling better, smarter, safer healthcare to improve lives. The company offers a broad portfolio of products and solutions spanning medical care (including wound care, surgical solutions, IV site management, and sterilization assurance), oral care (dental and orthodontic solutions), and health information technologies. Solventum serves both patients and healthcare providers with clinically proven products and advanced technologies across global markets.