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© All Rights Reserved. ApplyBlast.com
Staples Canada
The Bilingual Senior Technical Support Analyst manages escalations and provides mentorship to Technical Support Agents while resolving complex technical issues. This role involves troubleshooting PC, server, and hardware applications within the IT environment, including Point-of-Sale systems and networks. The position requires collaboration with cross-functional teams to diagnose issues and maintain knowledge articles to improve first-call resolution.
Shop Staples Canada for business essentials, back to school, electronics, office supplies, and more. Fast Free Delivery, Curbside Pickup, and Easy Returns.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Staples Canada.
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