oraclecloudinfrastructure
The Bilingual Senior Technical Support Analyst manages escalations and provides mentorship to Technical Support Agents while resolving complex technical issues. This role involves troubleshooting PC, server, and hardware applications, maintaining knowledge articles, and collaborating with cross-functional teams to ensure efficient problem resolution. The position requires availability for rotating afterhours support and working weekends or evenings as needed.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.
39% below the average for this role
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