Bilingual Technical Support Representative / Returns Processing (English/French)
SOMFY Group
About this role
A Technical Support Representative at Somfy provides bilingual support in French and English to assist customers with troubleshooting, product support, and after-sales returns. The role involves communicating technical solutions, managing customer relationships, and documenting interactions using various software tools.
Skills
About SOMFY Group
somfy-group.comSomfy Group is a global leader in automation for home and building openings. The company designs and manufactures motors, controls and connected solutions for blinds, shutters, awnings, gates, garage doors and other access systems, serving residential, commercial and industrial markets through installers, manufacturers and integrators. Somfy focuses on IoT-enabled, energy-efficient and interoperable smart-home and building ecosystems, backed by global professional support and partnerships.
About SOMFY Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SOMFY Group.
Salary
$48k
per year
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