Billing and Claims Associate

Talkspace Corporate(11 days ago)

RemoteFull TimeMedior$44,000 - $49,000Customer Support

About this role

A Billing and Claims Associate at Talkspace is a member of the Customer Support team who helps ensure members receive accurate billing and claims assistance for tele-health mental healthcare. The role is remote (Eastern Time) and focuses on supporting client experience while contributing to process and documentation improvements and collaborating with internal stakeholders.

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Required Skills

Billing
Claims
Customer Support
Empathy
HIPAA Compliance
Insurance Knowledge
Payor Portals
Zendesk
Documentation
Multitasking

+1 more

Qualifications

High School Diploma
Bachelor's Degree (Preferred)

About Talkspace Corporate

talkspace.com

Talkspace is an online therapy platform that connects people in the U.S. with licensed therapists and psychiatric providers through video, voice, live chat and unlimited messaging. It offers individual, teen, and couples therapy plus specialty programs (LGBTQIA+, veterans), along with psychiatric evaluation and medication management; services can be paid out‑of‑pocket or billed to insurance, with plans starting around $69/week. Built for convenience and affordability, Talkspace serves over one million users and treats a wide range of mental‑health needs including anxiety, depression, PTSD, ADHD and relationship or parenting issues.