Senior Client Support Representative (Spanish Speaking)
Talkspace Corporate(18 days ago)
About this role
A Senior Client Support Representative at Talkspace delivers empathetic, high-quality support to clients regarding benefits coverage and service experience, helping ensure inquiries are addressed promptly and accurately. The role supports Talkspace’s mission to expand access to mental healthcare and is fully remote, based on Eastern Time.
Required Skills
- Client Support
- Escalation Handling
- Benefits Coverage
- Billing
- Refunds
- Investigation
- Empathy
- Communication
- Bilingual Spanish
- Multitasking
+6 more
Qualifications
- High School Diploma
- Bachelor's Degree Preferred
About Talkspace Corporate
talkspace.comTalkspace is an online therapy platform that connects people in the U.S. with licensed therapists and psychiatric providers through video, voice, live chat and unlimited messaging. It offers individual, teen, and couples therapy plus specialty programs (LGBTQIA+, veterans), along with psychiatric evaluation and medication management; services can be paid out‑of‑pocket or billed to insurance, with plans starting around $69/week. Built for convenience and affordability, Talkspace serves over one million users and treats a wide range of mental‑health needs including anxiety, depression, PTSD, ADHD and relationship or parenting issues.
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