Billing Customer Service Representative II
Eversource Energy(1 day ago)
About this role
This role involves managing customer billing operations, supporting team performance, and handling escalations within a customer service and billing environment. The individual will serve as a subject matter expert and provide leadership in the absence of a supervisor, ensuring high-quality customer support and team coordination.
Required Skills
- Customer Service
- Billing Systems
- Conflict Resolution
- Team Leadership
- Communication
- Problem Solving
- Excel
- Customer Support
- Coaching
- Quality Assurance
About Eversource Energy
eversource.comEversource is an energy provider serving customers in Connecticut, Massachusetts and New Hampshire. Access your residential account, report outages, and more.
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