Customer Service Supervisor
Desso(1 month ago)
About this role
The Customer Service Supervisor at Tarkett oversees and supports a team of Customer Service Representatives to ensure consistent, high-quality service for commercial and residential customers. The role serves as a subject matter expert and escalation point, supporting onboarding and development while maintaining continuity of customer care. The supervisor also manages scheduling, reporting, and cross-functional coordination to support operational performance and customer satisfaction.
Required Skills
- Leadership
- Coaching
- Customer Service
- Order Entry
- SAP
- Reporting
- Root Cause
- Communication
- MS Office
- Problem Solving
+5 more
Qualifications
- Bachelor's Degree in Business (Preferred)
About Desso
tarkett.comTarkett offers a wide variety of commercial flooring solutions, offering products for a range of industries, including carpet, LVT, linoleum, flooring accessories and more.
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