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Billing Support Specialist at Supabase - ApplyBlast

Billing Support Specialist

Supabase

1 day ago

Remote

Full Time

Medior

0 applicants

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About this role

The Billing Support Specialist plays a critical role in shaping the billing experience by taking ownership of customer billing inquiries across EMEA and partnering directly with customers and the Billing Engineering team. The role involves resolving issues, identifying patterns, improving workflows, and contributing to product enhancements that scale. This position is ideal for individuals who thrive in async, fast-paced environments and are excited about helping millions of customers.

Responsibilities

Resolve customer billing inquiries and disputes across EMEA
Debug user-specific payment issues and optimize workflows
Triage support cases and escalate to technical teams

Skills

About Supabase

supabase.com

Headquarters

United States

Company Size

51-200 employees

Founded

2020

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Supabase is an open-source Postgres development platform that enables developers to build production-grade applications quickly. It provides a suite of integrated backend tools including a Postgres database, Authentication, instant REST APIs, Edge Functions, Realtime data synchronization, Storage, and Vector embeddings. Supabase is designed to scale from weekend projects to millions of users and is available to start for free.