Branch Banking Client Consultant II
Flagstar Bank(1 month ago)
About this role
The Branch Banking Client Consultant II delivers high-quality client service by resolving account issues and explaining banking products to meet clients' financial needs. The role focuses on client management, retention, and referring clients to specialized teams such as Mortgage and Business Banking. This position involves greater lending and basic investment interactions and participates in more complex banking conversations.
Required Skills
- Client Management
- Client Retention
- Sales
- Lending
- Investments
- Risk Management
- Compliance
- Digital Banking
- Customer Service
- Mentoring
Qualifications
- High School Diploma or Equivalent
- NMLS Registration (Preferred)
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