Branch Banking - Client Consultant II
Flagstar Bank(3 months ago)
About this role
The Branch Banking Client Consultant II delivers high-quality client service by addressing account concerns and providing product information to meet clients’ financial needs. The role focuses on managing and retaining clients while referring them to specialized partners (Mortgage, Business Banking) and engaging in more advanced lending and basic investment conversations. This position supports branch growth through client acquisition and education while ensuring compliance with banking regulations.
Required Skills
- Client Management
- Client Retention
- Relationship Building
- Lending
- Investments
- Sales
- Risk Management
- Compliance
- Digital Products
- Coaching
Qualifications
- High School Diploma or Equivalent
- NMLS Registration (preferred)
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