Branch Member Service Associate (Part-Time) - Upper Marlboro, MD
NASA Federal Credit Union(1 month ago)
About this role
The Part-Time Branch Member Service Associate at NASA Federal Credit Union serves as a front-line representative assisting members with their financial needs in a branch environment. The role involves working within a tiered structure (MSA I–III) with formal training modules that allow for career progression. It is overtime-eligible and requires availability for weekday shifts plus Saturday mornings, along with reliable transportation for occasional travel to other branches. The position includes access to a comprehensive part-time benefits package and participation in a collaborative, inclusive workplace culture.
Required Skills
- Customer Service
- Cash Handling
- Member Support
- Account Management
- Financial Transactions
- Loan Processing
- Sales Cross-Selling
- Needs Assessment
- Problem Solving
- Call Center Support
+5 more
Qualifications
- High School Diploma
- GED
About NASA Federal Credit Union
nasafcu.comNASA Federal Credit Union (NASA FCU) is a not-for-profit, member-owned financial cooperative that was founded to serve the NASA community and now provides banking services to members nationwide. It offers checking and savings accounts, credit cards, consumer and auto loans, mortgages and home‑equity products, plus online and mobile banking for 24/7 account access. NASA FCU emphasizes competitive rates, personalized member service, and financial education and planning resources. Membership is available to eligible employees, family members, and affiliated community groups, supported by branch locations and digital services.
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