NASA Federal Credit Union
The Branch Member Service Associate delivers exceptional customer service within branches while promoting and selling NASA FCU products and services. This tiered role offers formal training modules to support career advancement and requires reliable transportation for occasional travel to other locations. The position involves processing financial transactions, handling complex member situations, and supporting call center queues to meet business needs.
Headquarters
Upper Marlboro, Maryland, United States
Company Size
201-500 employees
Founded
1949
NASA Federal Credit Union (NASA FCU) is a not-for-profit, member-owned financial cooperative that was founded to serve the NASA community and now provides banking services to members nationwide. It offers checking and savings accounts, credit cards, consumer and auto loans, mortgages and home‑equity products, plus online and mobile banking for 24/7 account access. NASA FCU emphasizes competitive rates, personalized member service, and financial education and planning resources. Membership is available to eligible employees, family members, and affiliated community groups, supported by branch locations and digital services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NASA Federal Credit Union.
NASA Federal Credit Union didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role
May 7, 2025