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Part-time Branch Member Service Associate at NASA Federal Credit Union - ApplyBlast

Part-time Branch Member Service Associate

NASA Federal Credit Union

9 days ago

3.2 on Glassdoor

Falls Church, Virginia, United States

Onsite

Part Time

Junior

0 applicants

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About this role

This part-time role delivers exceptional customer service within branches while promoting and selling NASA FCU products and services. The position involves processing financial transactions, handling complex member situations, and supporting call center operations to ensure member financial security. It offers a tiered career advancement structure with formal training modules and requires reliable transportation for occasional travel to other locations.

Responsibilities

Deliver exceptional customer service and promote NASA FCU products and services
Process financial transactions including deposits, withdrawals, and loan payments
Handle complex member situations and support call center queues

Skills

About NASA Federal Credit Union

nasafcu.com

Headquarters

Upper Marlboro, Maryland, United States

Company Size

201-500 employees

Founded

1949

View Profile

NASA Federal Credit Union (NASA FCU) is a not-for-profit, member-owned financial cooperative that was founded to serve the NASA community and now provides banking services to members nationwide. It offers checking and savings accounts, credit cards, consumer and auto loans, mortgages and home‑equity products, plus online and mobile banking for 24/7 account access. NASA FCU emphasizes competitive rates, personalized member service, and financial education and planning resources. Membership is available to eligible employees, family members, and affiliated community groups, supported by branch locations and digital services.