Wheels Manufacturing
The Brand Support Technical Representative provides specialized warranty and customer support for QBP's proprietary brands and exclusive distribution partners, including Salsa, Surly, Teravail, Bosch, and TQ. This role involves diagnosing technical issues, resolving warranty claims, and delivering a high-quality customer experience through phone, email, and web interactions. The position requires strong product knowledge, technical troubleshooting skills, and the ability to collaborate with internal brand teams to ensure customer satisfaction.
We make high-quality bicycle bottom brackets, derailleur hangers, small parts, repair parts & tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Wheels Manufacturing.
Wheels Manufacturing didn’t post a salary, so this is our estimate from similar listings.