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© All Rights Reserved. ApplyBlast.com
XDS
The Customer Service Agent will serve as the primary point of contact for riders and dealers, handling inquiries about X-LAB bicycles, parts, warranties, orders, and services through email, phone, and live chat. The role involves technical troubleshooting, coordinating with internal teams, and documenting interactions in Zendesk while providing reliable weekend coverage.
Headquarters
Vancouver, British Columbia, Canada
Company Size
11-50 employees
Founded
2013
Annual event held in Vancouver Canada with a primary focus on external development for art, animation, audio, software engineering, QA and localization
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for XDS.
XDS didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role