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Break-Fix Coordinator at 2020 Companies, Inc. - ApplyBlast

Break-Fix Coordinator

2020 Companies, Inc.

14 days ago

4.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Break-Fix Coordinator manages the day-to-day coordination, tracking, and follow-through of break-fix and revisit requests across assigned retail programs. This role partners with internal teams and field representatives to ensure operational workflow from request intake through closeout meets service expectations. The position requires strong organizational skills to maintain accurate case information and support client communication and program reporting.

Responsibilities

Coordinate break-fix and revisit requests from intake through resolution
Maintain accurate case documentation and tracking within designated systems
Escalate complex issues and collaborate with field representatives and SMEs

Skills

About 2020 Companies, Inc.

2020companies.com

Headquarters

Southlake, Texas, United States

Company Size

10001+ employees

Founded

1991

View Profile

2020 Companies is a premier outsourced sales and marketing agency specializing in retail solutions. The company offers a comprehensive range of services, including retail sales, brand advocacy, merchandising, experiential marketing, and product training. With a focus on delivering impactful marketing strategies, 2020 Companies helps brands launch products and enhance their retail strategies effectively. Their expertise in the industry makes them a go-to partner for businesses seeking to optimize their marketing efforts in a competitive landscape.