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Level III Break/Fix Support at Mohegan Sun - ApplyBlast

Level III Break/Fix Support

Mohegan Sun

21 days ago

3.3 on Glassdoor

Uncasville, Connecticut, United States

Onsite

Full Time

Senior

0 applicants

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About this role

This position provides Level III Break/Fix support and serves as a Subject Matter Expert for assigned applications, assisting with business process mapping and implementation of work requests. The role involves coordinating teams, researching application upgrades, and collaborating with vendors to analyze, implement, and test enhancements or bug fixes. It also includes participating in user acceptance testing, creating documentation, and providing enterprise-wide support as needed.

Responsibilities

Provide Level III Break/Fix support for assigned applications
Serve as Subject Matter Expert and map business processes to applications
Coordinate application upgrades, configuration changes, and bug fixes

Skills

Qualifications

Bachelors Degree in Computer Science, Engineering, Business or a related fieldAssociates Degree in Computer Science, Engineering, Business or a related fieldHigh School Diploma or equivalentgaming licenses in multiple jurisdictions

About Mohegan Sun

mohegansun.com

Headquarters

Uncasville, Connecticut, United States

Company Size

5001-10000 employees

Founded

1996

View Profile

Explore the thrill of Mohegan Sun! Play games in our casino and online in CT, where we offer the best in slots, table games, hospitality, dining, and entertainment!