Business Analyst – Customer Experience
Phizenix
About this role
A Business Analyst – Customer Experience at Client plays a key role in translating business needs into technical solutions, focusing on customer experience requirements, journey design, data insights, and stakeholder collaboration within AWS/Amazon Connect ecosystems.
Skills
About Phizenix
phizenix.comPhizenix is a B2B AI consulting firm that helps business leaders plan, build, and scale AI-driven transformation. They offer strategy, custom model development, systems integration, and team training to turn AI use cases into production-ready solutions. The company emphasizes measurable ROI, governance, and ongoing support to embed AI across operations and products. Phizenix works with enterprise and mid‑market clients across industries to deliver tailored, scalable AI solutions.
About Phizenix
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Phizenix.
Salary
$100k – $110k
per year
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