Business Analyst, Customer Operations (Starlink)
SpaceX(1 month ago)
About this role
The Business Analyst, Customer Operations (Starlink) analyzes customer and operational data to inform reporting, tooling, and recommendations that improve customer experience and program operations. This role partners across the business to define department metrics, develop dashboards and automation, and support new market launches and cross-functional initiatives. The analyst will also own data integrity and train internal users on tools and reporting.
Required Skills
- SQL
- Dashboards
- Data Visualization
- Tableau
- Power BI
- Looker
- Python
- R
- ETL
- Automation
+9 more
Qualifications
- Bachelor's Degree
- ITAR Eligibility (U.S. Authorization)
About SpaceX
spacex.comSpaceX is an aerospace manufacturer and launch services company that designs, manufactures, and launches advanced rockets and spacecraft. Founded in 2002 to revolutionize space technology and ultimately enable human life on other planets, it developed the Falcon 9 and Falcon Heavy rockets, the Dragon crew/cargo spacecraft, and the next‑generation Starship — with a strong emphasis on reusable boosters. SpaceX provides commercial and government launch services (including crewed ISS missions, satellite deployments and rideshares) and operates the Starlink broadband constellation. The company is known for rapid iterative development and cost‑reduction through reuse to expand access to space.