Business Applications Analyst
NICE(26 days ago)
About this role
The Business Applications Analyst at NiCE collects, analyzes, and reports services and operations data to increase productivity and support decision-making. The role develops standardized and custom reports/dashboards, monitors and maintains data integrity, and supports process improvements and training for the services & operations team. The analyst also assists with CRM data management and project work related to services-owned software.
Required Skills
- Data Analysis
- Reporting
- Dashboards
- Data Integrity
- CRM Audit
- Project Management
- Process Improvement
- Training
- CSAT Analysis
- Knowledge Management
+5 more
Qualifications
- Bachelors Degree in Business, Economics or Statistics (or related field)
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at NICE
Similar Jobs
Management Analyst II
The City of Fort Worth(25 days ago)
Business Analyst, Customer Operations (Starlink)
SpaceX(12 days ago)
Reporting Dashboard Developer
Translation Empire(10 months ago)
Business Analyst, Customer Operations (Starlink)
SpaceX(1 month ago)
Senior Operations Data Analyst (P4517)
84.51° (5 days ago)
Data Analyst
Inovalon(5 days ago)