Business Analyst - Operations Analytics

Rover.com(2 months ago)

HybridFull TimeMedior$83,931 - $128,513Trust and Safety

About this role

The Business Analyst for Trust and Safety at Rover partners closely with leadership to enhance the safety and integrity of the platform for pet parents and sitters. The role owns analytics strategy and support for account safety and fraud mitigation, as well as the measurement of program health and operational performance. It is a high-visibility position that requires translating ambiguous business problems into clear analytical requirements and data products. The position is based in Rover’s Seattle headquarters with a hybrid schedule.

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Required Skills

Strategic Planning
Program Measurement
Performance Analysis
Executive Communication
Fraud Mitigation
Data Strategy
Data Infrastructure
Cross Functional Collaboration
SQL
Data Visualization

+7 more

Qualifications

Masters degree in a quantitative field

About Rover.com

rover.com

Rover is an online marketplace that connects pet owners with local pet sitters and dog walkers. The platform lets users find and book services such as dog walking, doggy daycare, house sitting, drop-in visits and boarding, with profiles, reviews, secure messaging and in-app payments. Rover offers insurance/guarantees and background-check options for sitters, plus tools like scheduling, photo updates and GPS walk tracking. It operates across many cities in the U.S. (and in select international markets), emphasizing convenience and a vetted community of caregivers.

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