Business Analyst – US Insurance Claims Modernization

Doran Jones Inc.(1 month ago)

HybridFull TimeSenior$139,098 - $185,525 (estimated)Business Analysis

About this role

The Business Analyst will lead the modernization of a legacy US insurance claims management platform, serving as the key liaison between claims SMEs and engineering teams. The role focuses on defining and documenting target-state processes across the entire claims lifecycle from FNOL through closure. The analyst will guide end-to-end transformation activities, including data, workflow, and rules modernization, to support a new claims platform. This position sits within a consulting environment focused on complex digital transformation and systems modernization for insurance clients.

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Required Skills

Business Analysis
Requirements Gathering
Claims Lifecycle
Process Mapping
BPMN Modeling
Workflow Analysis
Stakeholder Management
User Stories
BRD Creation
FRD Creation

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About Doran Jones Inc.

doranjones.com

Doran Jones Inc. is a women-owned digital and information technology consulting firm that specializes in risk and regulatory compliance. They help regulated organizations design, implement, and remediate compliance programs—covering policy development, controls testing, regulatory exam preparation, vendor/third‑party risk management, and technology‑enabled governance. Their experienced consultants deliver pragmatic, audit‑ready solutions that align people, processes, and systems with evolving regulatory requirements.