UK Customer Support - Motor
Reserv(1 year ago)
About this role
A Customer Experience Specialist at Reserv supports customers through the insurance claims journey, with a particular focus on motor FNOL interactions. The role is part of an insurtech team building AI-driven, automated solutions to simplify claims and improve customer outcomes. The position operates within a fast-moving, remote-first startup environment backed by venture capital.
Required Skills
- Customer Service
- Claims Processing
- Phone Communication
- Email Communication
- CRM
- Active Listening
- Problem Solving
- Time Management
- Documentation
- Empathy
Qualifications
- 5 GCSEs or Equivalent
- Insurance Certifications
About Reserv
reserv.comReserv is a technology-driven claims operations partner for Managing General Agents (MGAs) that builds "Data Advantages" to improve insurance outcomes. It combines the simplicity and scale of a third‑party administrator (TPA) with the control and expertise of an in‑house team, delivering data‑driven claims processing and operational support. In 2025 Reserv raised a $41M Series B to accelerate product innovation and meet growing customer demand for modern claims solutions.
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