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© All Rights Reserved. ApplyBlast.com
AEP Service
A Business Analyst at American Electric Power collaborates with technology and business partners to deliver reliable, high-quality technology solutions within Waterfall or Agile frameworks. The role involves performing advanced business and project analysis to support the migration from Genesys Engage to Genesys Cloud CX, ensuring alignment with customer operations and experience goals. This position requires defining business requirements, tracking migration waves, and measuring success metrics to drive value and scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AEP Service.
3% below the average for this role