Business Capability Expert
Philips(19 days ago)
About this role
The Business Capability Expert at Philips plays a crucial role in transforming service and operations processes within the ITSM framework, focusing on service delivery, automation, and stakeholder engagement. The role involves designing, optimizing, and ensuring compliance of processes aligned with industry best practices, supported by AI and automation initiatives.
Required Skills
- ITIL
- ITSM
- ServiceNow
- BMC
- Project Management
- Automation
- Process Design
- AI
- Stakeholder Engagement
- Configuration Management
About Philips
philips.comLearn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.
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