Business Change and Readiness Analyst

The Business Change and Readiness Analyst contributes to delivering exceptional service experiences for customers and advisers by managing business analysis, impact assessment, and readiness for change programmes and incident remediation. This role involves collaborating with operational leadership and the Wealth organisation to support the end-to-end change and business process lifecycle. The position requires strong analytical skills, effective communication, and the ability to manage operational risks and post-implementation reviews.