Business Operations Lead

CSL Innovation(26 days ago)

HybridFull TimeManager$145,689 - $189,962 (estimated)Commercial Excellence

About this role

A Business Operations Lead at CSL Switzerland drives Commercial Excellence and strengthens data-driven decision making across the country organization. The role focuses on CRM ownership, sales force effectiveness, and building digital and omnichannel customer engagement while integrating and developing the Customer Service function. The position reports to the General Manager and partners closely with DACH and above-market teams.

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Required Skills

CRM Management
Account Management
Sales Force Effectiveness
Power BI
Data Warehousing
Analytics
Digital Enablement
Omnichannel Engagement
SAP Implementation
Project Management

+4 more

Qualifications

Bachelor's Degree (Business or Life Sciences)

About CSL Innovation

csl.com

CSL is a leading global biotechnology company dedicated to creating lifesaving medicines. With a portfolio that includes therapies for rare diseases, immune deficiencies, and vaccines for influenza, CSL's mission is rooted in innovation and public health. The organization comprises three distinct businesses: CSL Behring, focused on plasma-derived therapies; CSL Seqirus, specializing in influenza vaccines; and CSL Vifor, addressing iron deficiency and nephrology. Since its founding in 1916, CSL has been committed to ensuring access to essential treatments for patients in over 100 countries.

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