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Business Operations Manager at Lob - ApplyBlast

Business Operations Manager

Lob

1 month ago

2.6 on Glassdoor

Remote

Full Time

Manager

116 applicants

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About this role

The Business Operations Manager at Lob owns cross-functional programs that span multiple departments, driving initiatives from ambiguous problems to documented, measured processes. This role involves coordinating across teams, diagnosing and redesigning workflows, and delivering analysis to support executive decision-making. The position requires strong program management skills, analytical rigor, and the ability to operate effectively in a fast-paced, ambiguous environment.

Responsibilities

Run cross-functional programs from ambiguous problems to documented processes
Diagnose and redesign operational workflows spanning multiple teams and systems
Produce data-driven analysis and deliver executive communication for leadership

Skills

About Lob

lob.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2013

View Profile

Lob is a direct-mail automation platform that lets businesses programmatically create, personalize, and send physical mail (letters, postcards, checks, and more) via developer-friendly APIs. Its nationwide print-and-mail network speeds delivery, optimizes postage and costs, and enforces compliance for regulated sends. Lob also provides address verification, integrations (SDKs, webhooks, CRM connectors), and analytics to automate workflows and scale targeted mail campaigns. Companies use Lob to connect digital systems to offline communications while maintaining control, tracking, and reporting across high-volume mail programs.