Business Optimization Program Manager - Customer Service

Intuitive

2 months ago

Sunnyvale, CA

Onsite

Full Time

Senior

0 applicants

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About this role

The Business Optimization Program Manager for Intuitive Customer Service is responsible for improving and managing customer service processes, aiming to enhance customer experience and operational efficiency. The role involves strategizing, program management, stakeholder collaboration, and analyzing data to drive continuous improvements. It supports business growth through process optimization and technology enhancements.

Skills

Qualifications

BS in Business Administration, Engineering, or related field7+ years experience in strategy, process improvement, or project management

About Intuitive

intuitive.com

Intuitive is a healthcare technology company best known for its da Vinci robotic-assisted surgical systems. The company develops minimally invasive care platforms, instruments, and digital solutions designed to improve clinical outcomes and expand access to advanced surgery. Intuitive partners with healthcare providers worldwide to advance precision, efficiency, and patient care through innovation in robotic-assisted procedures.