Mollie

Business Support Specialist - Italian speaking

Mollie(2 months ago)

HybridFull TimeJunior$54,405 - $72,945 (estimated)Go To Market
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About this role

A Business Support Specialist at Mollie serves as the first point of contact for Italian-speaking merchants, delivering proactive and efficient support via live chat, email, and phone. The role involves understanding customer inquiries, advising on Mollie products to enhance merchant success, and gathering feedback to drive improvements within the organization. The specialist is expected to adapt quickly, solve complex problems, and maintain clear communication to contribute to an exceptional customer experience in the fintech space.

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Required Skills

  • Customer Support
  • Problem Solving
  • Communication Skills
  • Feedback Analysis
  • Proactive Support
  • Adaptability
  • Fluent Italian
  • Fluent English
  • Innovative Solutions
  • Complex Problem Solving
Mollie

About Mollie

mollie.com

Mollie is a payment service provider that simplifies online and in-person transactions for businesses of all sizes. With a focus on quick setup, transparent pricing, and support for all major payment methods, Mollie enables companies to seamlessly integrate payment processing into their operations. Their platform is designed to cater to developers and business owners alike, offering robust APIs and tools to manage transactions efficiently. Start growing your business today with Mollie's comprehensive payment solutions.

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