Business Systems Analyst - ServiceNow

United States - Genesys Cloud Services, Inc.(3 days ago)

HybridFull TimeMedior$75,000 - $95,000IT/Platform Management

About this role

Genesys is seeking a Business Systems Analyst experienced with ServiceNow to help support and optimize the enterprise platform, working closely with various stakeholders to improve service delivery and governance. The role involves translating business needs into platform solutions and promoting continuous improvement within the ITSM ecosystem.

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Required Skills

ServiceNow
ITSM
CSDM
KPIs
Dashboards
Agile
ITIL
Platform Administration
Process Improvement
Automation

About United States - Genesys Cloud Services, Inc.

genesys.com

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