Business Systems Engineer – Billing & Revenue Systems

Aircall(12 days ago)

New York, NYOnsiteFull TimeJunior$73,524 - $98,103 (estimated)Engineering

About this role

Aircall is an AI-powered customer communications platform used by thousands of companies to unify voice, SMS, WhatsApp and AI capabilities into one workspace. This Business Systems Analyst — Billing & Revenue Systems is a junior-level role based in the New York office within the Engineering organization, focused on the systems that support the company’s revenue operations. The position sits on the Commerce Platform/Business Systems team and partners with Finance and GTM functions while offering growth into deeper ownership over time.

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Required Skills

Salesforce
CPQ
Billing
Netsuite
Integrations
Troubleshooting
Data Analysis
Communication
Jira
Configuration

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.