Business Technical Support Specialist

bitdefender

1 month ago

Bucharest, Romania

Onsite

Full Time

Junior

0 applicants

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About this role

Bitdefender is seeking a Business Technical Support Specialist to provide high-quality technical assistance to its global business clients. The role involves troubleshooting, customer communication, escalation management, and collaboration with internal teams to resolve technical issues and improve service processes.

Skills

Qualifications

Degree in Computer ScienceEngineering or equivalent

About bitdefender

bitdefender.com

Bitdefender is a global cybersecurity company that builds threat prevention, detection, and response solutions for consumers, SMBs, and enterprises. Its product portfolio includes endpoint protection (GravityZone), EDR/MDR, network, cloud and IoT security, and consumer antivirus suites, powered by machine learning, behavioral analytics and insights from its threat research labs. Bitdefender emphasizes high detection accuracy with low performance impact and offers managed services and tooling to help organizations reduce risk and respond to incidents. It sells worldwide through direct channels and a broad partner ecosystem.