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© All Rights Reserved. ApplyBlast.com
FOCUS Broadband
The Business Technical Support Specialist provides in-office technical support to business customers by diagnosing and resolving service and equipment issues remotely, coordinating on-site support when needed, and documenting activity in FOCUS Broadband’s trouble management system. The position also supports Business Services Group (BSG) and IT installations through the programming and configuration of business network and communications equipment, including hosted phones, managed routers, and switches. Serving as a key technical resource for business customers, the specialist provides timely, professional support and evaluates customer needs to determine appropriate next steps.
FOCUS Broadband Provides Internet Service To Brunswick, Columbus, Robeson, Pender, Duplin, Bladen, Hoke, Scotland, Chowan & Perquimans Counties In North Carolina.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FOCUS Broadband.
FOCUS Broadband didn’t post a salary, so this is our estimate from similar listings.