Business Transformation Analyst

SpryPoint(2 days ago)

HybridFull TimeMedior$75,000 - $95,000Center of Excellence

About this role

SpryPoint is a fast-growing utility-focused software company that offers a cloud-native customer service and operations platform. The company is enterprise-oriented and committed to modernizing utility systems, serving clients across North America and the Caribbean. The role involves working at the intersection of data, process, and strategy to enhance operational efficiency.

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Required Skills

Data Analysis
Process Optimization
Workshop Facilitation
Change Management
Root Cause Analysis
Knowledge Management
AI Tools
Project Management
Stakeholder Management
Process Mapping

About SpryPoint

sprypoint.com

SpryPoint is a digital product studio and consultancy that helps organizations design, build, and maintain websites and web applications. They combine product strategy, UX/UI design, and engineering—often working with WordPress and modern front‑end stacks—to deliver performant, accessible experiences. SpryPoint typically partners with startups and small-to-medium businesses to move ideas from concept to launch and provide ongoing support and optimization.

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