Buyer Experience Specialist

The Buyer Experience Specialist supports prospective buyers in distressed property auctions by handling inbound contacts, resolving registration and technical issues, and guiding them through the bidding process. This role focuses on improving buyer satisfaction, reducing friction in the auction experience, and ensuring successful transactions. The position requires strong customer service skills, familiarity with real estate auction markets, and the ability to work in a fast-paced, metrics-driven environment.