Call Center Agent - Healthcare
bsfhc
About this role
A Call Center Agent at Bedford-Stuyvesant Family Health Center serves as the initial point of contact for patients, managing calls, scheduling appointments, and providing essential information while maintaining confidentiality and professionalism.
Skills
Qualifications
About bsfhc
bsfhc.orgBedford Stuyvesant Family Health Center (BSFHC) is a community-based primary care center in Brooklyn, NY, focused on prevention, education, and critical support services for local residents. It offers a broad spectrum of services including dental, pediatrics, diabetes management, OB/GYN, adult care, cardiology, eyecare, and social work, along with counseling and wellness programs. The center emphasizes accessibility and affordability with a sliding fee scale, financial assistance, online bill pay, and a patient portal. BSFHC serves as a comprehensive medical home for families in the Bedford-Stuyvesant area, delivering culturally competent care in the heart of central Brooklyn.
About bsfhc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k
per year