Monument Health
The Call Center Specialist serves as the first point of contact for patients, families, and providers, ensuring accurate information and empathetic communication related to appointments, insurance, billing, and healthcare services. The role involves handling inbound and outbound calls, scheduling, verifying insurance, and documenting interactions in compliance with healthcare regulations.
Headquarters
Rapid City, South Dakota, United States
Company Size
1001-5000 employees
Founded
1973
Monument Health is an integrated healthcare system in Western South Dakota and Eastern Wyoming. Our hospital serves greater Rapid City & the Black Hills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Monument Health.
Why Healthcare Talent Choose Workday-Driven Systems, Says Monument Health VP
Oct 6, 2025
Call Center Specialist
APLA Health
Call Center Representative I
Loyola Medicine
Call Center Representative
Chiricahua Community Health Centers, Inc.
Central Scheduling Call Center Representative
princetonmmi.com
Bilingual Call Center Specialist
Legacy Community Health
Call Center Representative I-(Onsite)
Loyola Medicine