Call Center Agent (m/w/d) Mobilfunk Support

Philip Morris International(2 months ago)

Germany, Leipzig, GermanyOnsiteFull TimeJunior$51,183 - $68,965 (estimated)Customer Service

About this role

As a Call Center Agent for Mobile Support at Concentrix, you will be the first point of contact for various customer inquiries, handling requests via phone, email, or chat. The role requires communication in German and involves assisting customers with their mobile service issues and ensuring satisfaction through effective solutions.

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Required Skills

Customer Support
Communication
Problem Solving
Service Orientation

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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