Call Center Agent
HALA(14 days ago)
About this role
HALA is hiring a Contact Center Agent to serve as the first point of contact for customers, representing the company across phone, email, chat, and social media. The role focuses on delivering excellent customer experiences, assisting with inquiries and requests, and ensuring accurate customer interaction records while supporting HALA’s fintech services for SMEs.
Required Skills
- Customer Service
- Communication
- CRM
- MS Office
- Ticketing
- Multitasking
- Problem Solving
- Empathy
- Time Management
- Bilingual
Qualifications
- High School Diploma
- Bachelor's Degree
About HALA
hala.comHala is a Saudi fintech that provides an integrated business bank account and payments platform tailored for small and medium enterprises. The platform combines SME banking with tools to manage products, control costs, and track sales in real time. Hala also offers POS financing and payment infrastructure to accelerate cash flow and support merchant growth. It positions itself as a leading solution for accounts and payments in the KSA market.
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