Call Center Agent
HALA
About this role
HALA is hiring a Contact Center Agent to serve as the first point of contact for customers, representing the company across phone, email, chat, and social media. The role focuses on delivering excellent customer experiences, assisting with inquiries and requests, and ensuring accurate customer interaction records while supporting HALA’s fintech services for SMEs.
Skills
Qualifications
About HALA
hala.comHala is a Saudi fintech that provides an integrated business bank account and payments platform tailored for small and medium enterprises. The platform combines SME banking with tools to manage products, control costs, and track sales in real time. Hala also offers POS financing and payment infrastructure to accelerate cash flow and support merchant growth. It positions itself as a leading solution for accounts and payments in the KSA market.
Recent company news
tpg.comHALA raises $157m in one of the Middle East’s largest fintech Series B rounds, led by TPG and Sanabil Investments
Sep 15, 2025
FinTech WeeklyHALA Raises $157 Million in Series B to Expand FinTech Services for Saudi SMEs
Sep 16, 2025
Bloomberg.comTPG, Sanabil Lead $157 Million Fundraise for Saudi Fintech Hala
Sep 15, 2025
ForbesHALA Raises $157 Million To Support Saudi Micro Businesses
Sep 15, 2025
WamdaHALA raises $157 million in landmark Series B round
Sep 15, 2025
About HALA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for HALA.
Salary
$53k – $71k
per year
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